The process below describes how primary care teams can manage and support individuals with chronic pain. It is also available as a flow chart within the supplementary documents associated with this guide.

First consultation

See also CfSD Pain Management Consultation Model for Primary Care Health Care Practitioners Sway module

  • Consider differential diagnosis (exclude red flags, assess mental health)
  • Validate pain and offer support
  • Give information – explaining condition, limits of medications (for most people they are ineffective, and for those that do benefit a 30% reduction in pain or a 30% improvement in function is considered effective), self-management
  • Consider physio/OT support if difficultly or disruption with daily activities, roles responsibilities

Subsequent appointments will dependent on information obtained during first consultation, but appropriate clinicians may include:

Physio / OT (if available)

  • Identify functional deficits and goals
  • Rehab approach; education, coping strategies, aids and adaptions, self-management support
  • Refer to GP (or ANP) if individual is not progressing, increasing distress, new health issues identified

GP (or ANP)

  • Investigating pathology
  • Pre contemplative about pain being a long-term condition – ‘wanting a fix’
  • Multiple ongoing issues
  • High distress
  • Consider referral to OT/pharmacist when stable as per inclusion/ exclusion criteria

Pharmacist

  • Analgesic polypharmacy high dose opioids, two step 2 opioids
  • Medicines management
  • Education
  • Self-management support
  • Refer to GP (or ANP) if individual is not progressing, increasing distress, new health issues identified

Pain team referral

See also NHS Lanarkshire animation about their chronic pain service

  • Ongoing debilitating pain
  • Open to rehabilitation working
  • No improvement despite multiple reviews
  • Not awaiting other hospital interventions

Practice MDT / pain team advice

See also CfSD Sway module Moving from ‘painkillers’ to pain management

  • No improvement despite multiple reviews
  • Not open to rehabilitation working
  • Ongoing distress with pain
  • Harmful polypharmacy
  • Suspected drug seeking behaviour