Learning

Why learning matters

EiC supports a strong learning culture across Scotland’s health boards. Past NHS inquiries show that major problems usually come from system issues, not individual mistakes.

What supports a learning culture

Research highlights key aspects of a learning culture:

• psychological safety
• continuous learning
• good knowledge sharing across teams and organisations

Psychological safety

A strong learning culture helps staff to speak up about concerns and report issues without fear. This means problems are identified early and addressed quickly.

Sharing learning

Learning should be shared:

• across teams
• across organisations
• across the whole system

Healthcare Improvement Scotland provides details on effective learning systems.