Flow Navigation Centre (FNC) and Emergency Department (ED) Frailty Pathway

Warning
TARGET AUDIENCE All in NHSL
PATIENT GROUP Over 65 year old patients presenting to acute sites with frailty syndromes

Introduction

These two flowcharts outline the optimal journey for an older adult living with frailty who presents unwell via NHSL Flow Navigation Centre or to one of our three Emergency Departments.


The flowcharts map out the option for direct admission to our Acute Frailty Units, which support bypassing Emergency Departments altogether. They also outline opportunities for step-down to Virtual Wards, Hospital at Home and Community Hospitals depending on need.


Links are provided to agreed pan-Lanarkshire Acute Frailty Unit admission criteria and a Clinical Frailty Scale screening guide.

Abbreviations Used in Pathway

Abbreviation Meaning
ACE Ambulatory Care Experience
ANP/NP Advanced Nurse Practitioner
CGA Comprehensive Geriatric Assessment
ED Emergency Department
FAU = AFU Frailty Assessment Unit/Acute Frailty Unit
H@H Hospital at Home
HDU High Dependency Unit
MDT Multi-Disciplinary Treatment
MOA Medicine of Older Adults
NEWS National Early Warning Score
PDD Planned Date of Discharge
RESPECT Recommended Summary Plan for Emergency Care and Treatment

Pathway (Click to Open)

 

Click on image to view full pathway

NHS Lanarkshire Frailty Unit Criteria

 

1. Age:

  • Aged 65 years or older

2. Clinical Frailty Scale (CFS)

  • CFS 6 or above (moderate to severe frailty)
    • Must not meet any exclusion criteria (see below)
  • CFS 5
    • Admission must be primarily due to frailty
    • Must present with at least one frailty syndrome, such as:
      • Falls
      • Reduced function
      • Delirium or Cognitive impairment (excluding delirium tremens)
      • Carer strain
      • Must not meet any exclusion criteria (see below)

3. High NEWS

  • A high NEWS score (NEWS >5) does not automatically exclude admission
  • Patients must have:
    • Documented escalation plan
    • Decision not for ITU/HDU
    • Not met any of the exclusion criteria (see below)
    • Please discuss with senior FAU nurse/ACE team if patients condition is of high concern prior to transfer

Exclusion Criteria:

  • New or suspected acute stroke
  • Cardiac presentations requiring acute intervention or urgent cardiologist review
  • Potential surgical or orthopaedic intervention/operation
  • Need for procedures such as; lumbar puncture, pleural tab and chest drains
  • Patients requiring or potentially requiring ITU or HDU
  • Clear priority clinical need for a speciality other than frailty

If there are any concerns or questions regarding a patient’s suitability for transfer, please contact the FAU/ACE team for discussion and guidance.

The Rockwood Clinical Frailty Scale

What is the CFS?

The Clinical Frailty Scale scores functional baseline from 1-9, based on a person’s independence with daily activities.

In older adults, increasing dependence on others for Activities of Daily Living (ADLs) is usually a sign of increasing frailty.

Why Use the CFS in Hospital?

Frailty scores can be used to guide medical decisions regarding risk vs benefit from interventions – including hospital admission itself.

Selected patients with higher frailty scores benefit from frailty-specialised wards (Frailty Assessment Units in NHS Lanarkshire) for Comprehensive Geriatric Assessment.

How to Use the CFS

  • Score based on baseline (not current) function – normally 2 weeks prior to presenting acute illness
  • Scoring requires accurate information – obtain collateral, clarify specifics – who helps, with what tasks?
  • Do not use CFS for patients younger than 65
  • Assess carefully if disability existed prior to age 65 – CFS should reflect deteriorating function with age. (Do not assume all patients with carers are frail once they turn 65)

The CFS Scores Summarised

1 Physical fitness varies, but patients with CFS 1-4 maintain independence with activities of daily living
2
3
4
5 Patients with mild frailty start to require assistance with heavier activities like gardening, housework, shopping and finances
6 Patients with moderate or severe frailty require increasing support with activities of daily living, including personal care. patients with very severe frailty may be bedbound
7
8
9
CFS 9 is used for terminally ill patients with life expectancy <6 months,
who are not otherwise considered severely frail

More detailed descriptions for each point on the scale are provided on the Medicine for Older Adult Frailty Scale screening tool (available on FirstPort).

Scoring Frailty in People with Dementia

The degree of frailty generally corresponds to the degree of dementia:

  • Patients with mild dementia require minimal assistance from others for ADLs.
  • In moderate dementia, recent memory is impaired but they can do personal care without prompting.
  • In severe dementia, patients cannot do personal care without help.
  • In very severe dementia, patients are often bedbound. Many are virtually mute.

 

Governance Information for Guidance Document

Lead Author(s): Helen McKee
Endorsing Body: CGGEG
Version Number: 1.0
Approval date: 20/07/2026
Review Date: 20/07/2029
Responsible Person (if different from lead author)  

CONSULTATION AND DISTRIBUTION RECORD

Contributing Author/Authors:  
Consultation Process/Stakeholders:  
Distribution  

CHANGE RECORD

Date Lead Author Change Version No.
    e.g. Review, revise and update of policy in line with contemporary professional structures and practice 1
      2
      3
      4
      5

Editorial Information

Last reviewed: 20/07/2026

Next review date: 20/07/2029

Author(s): NHSL.

Approved By: CGGEG

Reviewer name(s): Dr Helen McKee.

Document Id: June 2026