Physiotherapy Musculoskeletal Referral

Warning
TARGET AUDIENCE Primary Care
PATIENT GROUP MSK Physiotherapy patient 16 years old and over.

Introduction

These guidelines are designed to help referrers to the Physiotherapy Musculoskeletal (MSK) service with decision making on when to refer and when not to refer.

Please note: If patient presents with red flags which you have clinically reasoned are not attributed to sinister pathology please refer via SCI gateway rather than advising a self-referral. Please provide information on what clinical assessment, tests and investigations have been completed and safety netting that has been provided.

Please ensure patients have consented to referral and wish to engage with the Physiotherapy service.

Summary

WILL LIKELY benefit from physiotherapy

  • Soft tissue injuries (up to 12 weeks)
  • Post-fracture or dislocation rehab (as guided by Orthopaedics/Emergency Department (ED))
  • Low back pain ± leg symptoms
  • Neck pain ± arm symptoms
  • Thoracic pain with no significant red flags
  • Tendinopathies
  • Frozen shoulder
  • Undifferentiated MSK pain
  • Mild to moderate osteoarthritis (OA) apart from hand OA
  • Complex Regional Pain Syndrome (CRPS) — with appropriate referral to hand therapy, podiatry, neuro or chronic pain services as required
  • Walking aid/splint assessments (by appointment only)

 

MAY benefit from MSK Physiotherapy

  • Hypermobility with MSK complaint
  • Coccyx pain
  • Back pain with BMI > 40 if weight is felt to be primary issue
  • Osteoporosis & symptomatic

 

NOT suitable for MSK Physiotherapy Referral

  • Red Flags that have not been investigated thoroughly
  • Moderate–advanced osteoarthritis requesting orthopaedic opinion
  • Hand OA (mild–moderate)
  • Midfoot/Forefoot conditions
  • Traumatic shoulder dislocation (first or recurrent) in active patients aged 16–20
  • Falls, sarcopenia, or reducing mobility
  • Carpal tunnel syndrome where splints have not helped
  • ME/Chronic fatigue syndrome/ Widespread chronic pain
  • Under 16s
  • Housebound patients
  • Pregnancy related MSK condition
  • Pelvic floor dysfunction
  • Patient does not consent to MSK Physiotherapy referral
  • Patient unable/unwilling to engage in rehabilitation (incl. behavioural/lifestyle change)
  • Previous MSK Physiotherapy completed for the same condition within the last year
  • Referrals requesting MRI or imaging alone.

 

GREEN

Acute & Sub-Acute Injuries

  • Soft tissue injuries (up to 12 weeks)
  • Post-fracture or dislocation rehab (as guided by Orthopaedics/Emergency Department)

Spinal Pain

  • Low back pain ± leg symptoms per Low Back Pain pathway (nhsl-low-back-pain-pathway-v21docx.pdf)
  • Neck pain ± arm symptoms with no significant cervical red flags
  • Thoracic pain with no significant red flags

Peripheral MSK complaints e.g.

Other

  • Complex Regional Pain Syndrome (CRPS) — with appropriate referral to hand therapy, podiatry, neuro or chronic pain services as required. If previously seen by AHP but requires further input to help with management, please consider referring to chronic pain team.
  • Walking aid/splint assessments. Note: Patients must be able to attend outpatient department- can self-refer via: Physio MSK 

AMBER: Patients may benefit from MSK Physiotherapy

AMBER: Patients may benefit from MSK Physiotherapy

  • Hypermobility with MSK complaint and agreed rehabilitation goals; patient understands need for active self-management.
  • Coccyx pain with no improvement with advice – coccyx pillow and anti inflammatories.
  • Back pain with BMI > 40 if weight is felt to be primary issue consider referral to weigh to go first.
  • Osteoporosis with functional limitations or pain.

RED: FURTHER INFORMATION

FURTHER INFORMATION

Make sure all red flag concerns have been managed prior to Physiotherapy referral

Emergency Referral (ED/ Orthopaedics On-Call/ Medic On-Call) Urgent Referral (Orthopaedics/ Rheumatology)

Suspected;

  • Cauda Equina Syndrome 

  • Metastatic Spinal Cord Compression (MSCC)  

  • Septic Arthritis  

  • Deep Vein Thrombosis 

  • Acute Achilles/ Patellar/Quads/ Distal Biceps/ Pec Major tendon rupture

  • Discitis

  • Upper Femoral Epiphysis

Suspected;

  • Acute Foot Drop  

  • Cervical Myelopathy 

  • Major spinal related neurological deficit/ worsening neurological deficit 

  • Primary and Secondary cancers 

  • New Inflammatory Arthritis/ inflammatory spinal pain

 

 

Condition-Specific Exclusion

Population Exclusion (See Physiotherapy Service Map on First Port for information on where to refer) PowerPoint Presentation

  • Under 16s
  • Housebound patients
  • Pregnancy related MSK condition
  • Pelvic floor dysfunction

Patient Consent and Engagement

  • Patient does not consent to MSK Physiotherapy referral
  • Patient unable or unwilling to engage in rehabilitation (incl. behavioural/lifestyle change)
  • Previous MSK Physiotherapy completed for the same condition within the last 12 months

Referrals requesting MRI or imaging alone

References/Evidence

Brownson P., Donaldson O., Fox M. (2015) BESS/ BOA Patient Care Pathways: Traumatic anterior shoulder instability. Shoulder & Elbow. 7(3): 214-226 

National Institute for Clinical Excellence: Bells Palsy. (2019) https://cks.nice.org.uk/topics/bells-palsy/ accessed 13.11.2022 

National Institute for Clinical Excellence: Myalgic Encephalomyelitis (or encephalopathy)/ chronic fatigue syndrome: diagnosis and management (2021). https://www.nice.org.uk/guidance/ng206 accessed 13.02.2023 

Smart K.M., Ferraro M.C., Wand B.M., O’Connell N.E. (2022). Physiotherapy for pain and disability in adults with complex regional pain syndrome (CRPS) types I and II (Review). Cochrane Database of Systematic Reviews. Issue 5. DOI: 10.1002/14651858.CD010853.pub3. 

Goebel A., Barker C.H., Turner-Stokes et al. (2018). Complex Regional Pain Syndrome in Adults: UK Guidelines for diagnosis, referral and management in primary and secondary care.  

Miller C., Williams M., Heine P., Williamson E., O’Connell N. (2017). Current practice in the rehabilitation of complex regional pain syndrome: a survey of practitioners. Disability and Rehabilitation. 41(7).: 847-853. DOI: 10.1080/09638288.2017.1407968 

Governance Information for Guidance Document

Lead Author(s): Brian Slattery (Acting Musculoskeletal Physiotherapy Strategy Lead)
Endorsing Body: NHS Lanarkshire
Version Number: 3.0
Approval date: 16/04/2026
Review Date: 16/04/2028
Responsible Person (if different from lead author)  

CONSULTATION AND DISTRIBUTION RECORD

Contributing Author/Authors: Siobhan Treacy (Acting MSK Physiotherapy Team Lead)
Consultation Process/Stakeholders:

Brian Slattery

Nick Kinniburgh

Ruth Currie

Alison Peters

Aoife O’Shea

Distribution N/A

CHANGE RECORD

Date Lead Author Change Version No.
16/04/2026 Siobhan Treacy Reviewed, revised and updated in line with current service structure. 3
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Editorial Information

Last reviewed: 16/04/2026

Next review date: 16/04/2028

Author(s): NHS Lanarkshire, Brian Slattery.

Version: 3

Approved By: CGGEG

Reviewer name(s): Brian Slattery.

Document Id: April 2026