Excellence in care framework

Vision for this toolkit - ‘Excellence in Care (EiC) provides a national approach to how all healthcare teams, both patient and non-patient facing, deliver, evidence, and assure high-quality, safe, and person-centred care. 

The EiC Framework and its accompanying Quality of Care Review Guidance and the Leading Excellence in Care Education and Development Framework, sets out a clear, standards-based approach. It supports services to assess quality, identify risks and excellence, apply professional judgement, use national indicators, and embed consistent assurance processes across NHS Scotland. 

EiC is not a service redesign methodology. Instead, it provides the agreed national structure, tools, data, and governance needed to deliver, evidence, assure, and continuously improve the quality of care across Scotland.’ 

Realistic Medicine for public libraries

The Realistic Medicine for public libraries toolkit is designed for public libraries and supports staff in empowering citizens to take an active role in their health and care. 

The toolkit introduces the principles of Realistic Medicine, including shared decision‑making, and offers clear explanations, practical examples, adaptable activities, and short knowledge checks. It also includes an implementation plan and marketing material to help libraries embed Realistic Medicine in their health offer. 

This resource was co‑produced with eight public libraries across Scotland, whose insight and testing shaped its development. 

Hereditary cancer genetics

This national toolkit from the Scottish Hereditary Cancer Genetics Clinical Pathways Group is now live. It includes interactive guidance to help determine eligibility for genetic testing.