MSK (Musculoskeletal) adult referral pathway (Guidelines)

Warning

Audience

Intended for anyone who is referring into the musculoskeletal physiotherapy service; GPs, practice nurses, physiotherapists, podiatrists, Consultants from other specialities, etc

Referrals

For MSK physiotherapy: before referring please consider other MSK options.

For early OR less complex cases, please consider:

How to refer:

  • Preferred: SCI Gateway (Physiotherapy to local MSK service)
    • Avoid paper referrals, where possible, due to delays.
  • Referrals will not be triaged until essential information provided to allow service to decision and plan care
  • Frequent referrers: request SCI Gateway access via eHealth SPoC

Essential information required:

  • Reason for referral and clinical history.
  • Duration, severity, functional impact, sleep, work, pain levels
  • Post op details / instructions/ date
  • Neurological signs / red flags
  • Previous interventions and response
  • PMH / DH, investigations
  • Pregnancy status
  • Work impact
  • Veteran status
  • If NHS staff member, the impact on their role.

Appropriate referrals (inclusions):

  • Age 12+ with MSK condition to 16+ follow Audit Referral pathway and 12 to 16 follow paeds MKS referral pathway and under 12s follow NHS paeds pathway.
  • Needs specialist MSK assessment or individualised rehab
  • Unresponsive to other MSK Third sector digital / community / primary care options
  • Consents and can engage with active rehab
BEFORE referral any investigations such as X-rays, blood tests must have been completed and reported.

Do NOT refer (exclusions):

  • Under 12 years
  • Uninvestigated red flags or awaiting diagnostics
  • For specific standalone interventions e.g injections, ultrasound
  • No clear MSK physiotherapy need/problems.
  • Careful consideration if person has significant current psychological/complex needs that may impact ability to engage wit active interventions
  • Housebound / cannot leave house (refer to community team via SPOA link)
  • Careful consideration of creating multiple referrals for the same condition, please discuss with services to ensure best pathway
  • Conditions better suited to podiatry / orthotics / other services

Emergency situations (Do NOT refer to MSK physio):

  • Suspected Cauda Equina
  • Serious neurological deterioration
  • Suspected fracture, infection, cancer
  • Mental health crisis

Prioritisation:

Urgent criteria (to be seen within 2 weeks):

  • <3 months post-op OR post-fracture with functional limitation.
  • Pregnancy-related MSK pain.
  • NHS Staff with work impact
  • <3 months onset meeting the following criteria:
    • Progressive neurological deficit/worsening symptoms.
    • First episode off work/unable to be carer.
    • Severe pain with no relief/major loss of movement.
    • Significant sleep disturbance

Routine:

  • All other appropriate MSK referrals.

Useful contacts:

Further information for health care professionals

Abbreviations

DH: Drug History
MDT: Multidisciplinary Team
MSK: Musculoskeletal
PhIO: Physio Interactive Online
PMH: Past Medical History
SPOA: Single Point of Access

Editorial Information

Last reviewed: 01/07/2026

Next review date: 01/07/2029

Author(s): Physiotherapy.

Version: 1.2

Co-Author(s): Orthopaedics, GP Subcommittee.

Approved By: TAM Subgroup of the ADTC

Reviewer name(s): N Bailey, Lead Physiotherapist North Highland.

Document Id: TAM761