Prevention and management of falls in adult inpatient settings (G108)

Warning

1.0 Introduction

This document provides the recommended action and interventions for the prevention and management of falls in adult in-patients. The aim of this guideline is to support staff improve safe, effective, person centred care in all adult inpatient wards and departments by preventing and managing inpatient falls. 

A fall is a symptom, not a diagnosis, which may indicate deteriorating health, acute illness or frailty. Falls can occur at any age; however, they become more common as people get older. Around a third of people aged 65 and over, and around a half of people aged 80 and over, fall at least once a year. The impact of falls, especially in people aged 65 and over, can include distress, pain, injury including fractures, loss of confidence, loss of independence, and mortality.

Falls can occur in any setting. They are the most reported patient safety incidents in acute hospitals. The impact of inpatient falls on the NHS include increased morbidity, longer stays in hospital and can result in the patient not being able to return home.  Whilst it is acknowledged that not all falls can be prevented, this guideline contains evidence-based interventions that allow staff to identify and manage the risk as effectively as possible. Falls in hospital can have an impact on the patient, their families, staff members and the organisation.

Reducing the risk of falls is a multi-disciplinary challenge as falls are complex and often multi-factorial in nature.  A fall may be a consequence of an underlying condition, including intrinsic patient risk factors (gait, balance, cognition, acute illness etc.) and extrinsic risk factors (obstacles, wet floors, poor lighting, unsuitable footwear etc.)  There are often multiple factors that can increase the risk of falling in hospital. Patient safety is a priority and multi-professional involvement is essential. 

It is important that any interventions put in place to reduce the risk of falls are person centred. However, it should be balanced with the patient’s right to choose, rehabilitation, independence, privacy and dignity.

Evidence indicates that multidisciplinary intervention of nursing, medical, physiotherapy, occupational therapy and pharmacy staff working together is effective at reducing the risk.  Other useful interventions include the involvement of the falls coordinator (acute inpatient wards), podiatry, optometry and bone health services. 

NHS Ayrshire and Arran participated in The Scottish Patient Safety Programme (SPSP) collaborative from 2021-2024. The falls driver diagram and change package remains a useful resource for the management and reduction of falls in hospital.  

The aim of the falls change package is to provide evidence-based guidance to support the delivery of falls reduction for patients in acute hospital settings. A change package consists of a number of high-level outcomes supported by activities that when tested and implemented, bring about improvement. It brings together what is known about best practice and processes based on evidence from literature, research, and the experiences of others (SPSP 2021).

1.1 Definition of a fall

“A fall is defined as an event which results in a person coming to rest inadvertently on the ground or floor or other lower level.”
(World Health Organisation October, 2012)

The definition includes witnessed, unwitnessed and controlled falls, including those resulting from environmental factors and medical events (e.g. collapse, postural hypotension and seizures).

1.2 Definition of a fall with harm

“Any instance where a fall with harm is identified. Harm will be where another secondary care intervention is necessary (steri-strip, suture, and/or management of dislocation, fracture, head injury, death), and/or a patient has fallen and received harm or injury requiring radiological investigation (x-ray, ultrasound, MRI or CT) with a confirmed harm.”

N.B: Occurrence of a radiological investigation must not lead to an automatic categorisation of ‘harm’ (harm must be confirmed by the investigation). Minor harms (e.g. grazes, light bruising, small cuts) would be excluded.
(Scottish Patient Safety Programme, 2012)

A detailed Datix must be completed for all inpatient falls (this includes controlled falls). If the patient sustains an injury, this must be included on the Datix. Falls resulting in significant injury e.g. fractured femur and sub dural haemorrhage must be escalated in line with adverse event review policy and guidance available on the Athena intranet: Policies and Guidelines

2.0 Principles of falls risk management

Falls are a common cause of harm to patients in hospitals and there are many factors that contribute to the risk of falls. A combination of processes which include risk assessments, review of local environment and the use of data to help to understand and communicate trends which contributes to a measurable reduction in harm.

All adults attending Emergency Departments (ED) must have a falls risk assessment completed. If the answer is yes to any of the risk assessments questions, staff must complete the falls safety intervention section. All adults admitted to an inpatient ward throughout NHS Ayrshire and Arran acute, community and mental health hospitals must have a falls risk assessment completed.

Acute and community wards: the falls for all risk assessment will be:

  • Recorded in the acute hospital patient profile booklet.
  • Completed as soon as able and within the first 24 hours of admission.
  • Reviewed within 24 hour of transfer to another ward.
  • Reviewed immediately after an inpatient fall and with a change in condition or circumstance (i.e. new delirium, acute illness, episode of risk taking)

Emergency Departments, acute and community falls risk assessment questions:

  • Has the patient fallen in the last 6 months including this admission?
  • Does the patient have cognitive impairment or possible delirium?
  • Does the patient attempt to walk alone, although unsteady or unsafe?
  • Does the patient or their relative, have fear or anxiety re falling?
  • Based on your clinical judgement, is this patient at high risk of falling?

If “Yes” to any of the falls risk assessment questions, the patient is deemed at increased risk of falls and the Registered Nurse must complete the slips, trips and falls care plan and implement appropriate safety interventions. The slips, trips and falls care plan should be evaluated during admission using code F (falls) in the nursing records to evidence the risk of falls and safety interventions in place.

Mental health falls risk assessment

In mental health inpatients the mental health specific Slips Trips and Falls (STF) assessment will be undertaken within 12 hours of admission. Any patient scoring low or above has a person centred care plan in place for falls prevention.  Both are completed on Care Partner – electronic patient records system.     

An individualised falls care plan must be completed and regularly evaluated, according to the patient's own needs and involvement with the patient and relative/carer to discuss the care bundles and treatment process to reduce risk of falling.

3.0 Communication

Acute and community inpatient wards

Communication of falls risk and safety interventions must be recorded in the slips, trips and falls care plan.  The risk of falls and safety interventions must be recorded on the ward safety brief, discussed at handovers/huddles and communicated to all staff who come into contact with the patient.

Mental health inpatient wards

Any patients identified at risk of falls (or identified on the STF Assessment in mental health settings) must be discussed at the Safety Brief, SBAR handover, huddles and falls risk added to the bed board.

All healthcare professionals have a key role to play in the prevention of falls as part of their ongoing care, especially for those patients at risk. It is important to communicate both verbally, and within the patient care documentation, between the whole multi-disciplinary team and at times of handover to ensure all involved in the patient’s care are aware of risk reduction strategies in place.  Communication of risk reduction strategies is the responsibility of all staff to contribute and identify outcomes of assessment.

The risk of falls and safety interventions must be discussed with the patient, carer, or family. Conversations must be recorded in the patient’s records. Leaflets can be downloaded from Athena and/or ordered and should be issued where applicable:

  • Reducing the risk of falls in hospital here
  • Safe use of bedrails here
  • Postural hypotension here
  • Community falls screening here.

4.0 Data for improvement

Within NHSAA, data is collected relating to incidence of falls at individual patient, ward, site and board level - monitoring themes and trends in the data helps inform improvements to the quality and safety of care delivered. Staff are expected to report all incidences of falls (including those resulting in harm or injury) via the NHSAA incident reporting system which allows for a thorough review and helps to establish lessons learned.

Clinical areas can monitor their processes (risk assessment, care planning and implementation of safety interventions) in relation to falls by completing the NHSAA falls audits via the QI Portal. Data on falls and fall with harm incidence are reported locally and nationally via Public Health Scotland (PHS). The Care Assurance and Improvement Resource (CAIR) dashboard and Quality Improvement Portal/Business Objects are locally used systems for accessing this data. Information from such sources can be used to inform action/improvement planning.

5.0 Moving and handling

All patients must also have an individual moving and handling risk assessment undertaken and documented in the patient profile document. This will highlight to all healthcare staff involved in the care of the patient any risks involved in assisting this patient and provide a framework for care.

If the patient is not independent, staff must document how many patient handlers are required and the specific equipment required when moving.

Patient assessments must be documented within the care plan and regularly reviewed in line with the assessment outcome and accessible to staff. Guidance on risk identification, assessment and reduction is provided at NHS Ayrshire and Arran mandatory training courses for Moving & Handling. Further Information is available on Athena.

6.0 Falls - factors to consider

7.0 Staff education

All healthcare professionals dealing with patients known to be at risk of falling must develop and maintain basic professional competence in falls assessment and prevention.

Wards/departments should identify falls champions to ensure that there is a focus on the prevention and management of falls (training can be arranged via the Falls Coordinator)

Staff should complete appropriate falls training and refresh this learning annually. Falls awareness sessions are available each month in acute areas (see Learnpro to book), staff from all areas are welcome to book a place.

Ensuring safe care training will help support staff to understand how to prevent falls from happening.

Falls, frailty and bone health module available on Turas Falls, frailty and bone health

8.0 What to do if someone has a fall

If someone has a fall while in the ward/department then the GO73 Inpatient fall: essential care immediately after guideline must be followed. 

As an aid to ensuring processes are followed after an inpatient fall, nursing staff must fully complete the immediate post fall checklist sticker and place this in the nursing records.

Appendix 2 provides guidance on moving and handling a person immediately post fall in hospital.

MDT Learning from a fall

It is important to have an MDT debrief following a fall as learning from falls will help to improve the outcomes for patients, prevent future falls and improve collaborative team working.

Available support

Falls have an impact on the patient and their families but they can also have an impact on staff.  If you are worried or have been affected by a patient falling and sustaining injury, you can speak with your Ward Manager, contact the Falls Coordinator and/or Staff Care for support.

Staff in acute hospitals can refer patients to the Falls Coordinator via Trakcare (PMS) for a falls assessment using the following criteria:

  • If you are concerned about the risk of falls and risk taking
  • If the patient has had a second fall in hospital
  • If the patient has had a fall with significant harm
  • If the patient/family/carer have concerns re falling in hospital
  • For equipment advice. 

9.0 Resources available

Resources available

Health Information Resources: Afton House, Ailsa Hospital – 01292 885927

  • The local Positive Steps resource is available, for use on a one to one discussion with patients, carers and relatives. It can be used to improve communication about falls prevention and linking in the wider range of community falls prevention options in the transition from hospital to home. 
  • NHS Scotland ‘Up and About’ Taking positive steps to avoid trips and falls (Posters also available for display with Tips to prevent trips and falls– NHS Scotland ‘Up and About’)
  • Take the balance challenge ‘The Super Six’ (AILIP Falls Programme) Super-6-exercises.pdf
  • Royal Osteoporosis Society

Resources for patients and carers

Resources for staff

10.0 Equality and diversity impact assessment

Staff are reminded that they may have patients who require communication in a form other than English e.g. other languages or signing. Additionally, some patients may have difficulties with written material. At all times, communication and material must be in the patients preferred format. This may also apply to patients with learning difficulties.

In some circumstances there may be religious and/or cultural issues which may impact on this guideline e.g. choice of gender of healthcare professional. Consideration must be given to these issues when treating/examining patients. Some patients may have a physical disability that makes it difficult for them to be treated/examined as set out in the guideline requiring adaptations to be made. Patient’s sexuality may or may not be relevant to the implementation of this guideline, however, non-sexuality specific language must be used when asking patients about their sexual history. Where sexuality may be relevant, tailored advice and information may be given.

This guideline has been impact assessed using the NHS Ayrshire and Arran Equality and Diversity Impact Assessment Tool Kit. No additional Equality & Diversity issues were identified. Emergency Services have systems in place to ensure that patients attending who are not registered with a GP receive information on where to seek ongoing health care needs.

11.0 Bibliography

  1. NHS Ayrshire and Arran: Adverse Event Policy (2024) Policies and Guidelines
  2. Scottish Patient Safety Programme Scottish Patient Safety Programme (SPSP) – Healthcare Improvement Scotland
  3. National Institute for Health and Care Excellence (2025) Falls: assessment and prevention of falls in older people and in people 50 and over at higher risk. [NICE clinical guideline NG249 Overview | Falls: assessment and prevention in older people and in people 50 and over at higher risk | Guidance | NICE
  4. Vitamin D: supplement use in specific population groups: Overview | Vitamin D: supplement use in specific population groups | Guidance | NICE
  5. NHS advice on taking Vitamin D: Vitamin D - NHS
  6. NHS (2024) Physical activity guidelines for older adults. 
  7. HIS. Ageing and frailty standards: standards for the care of older people. November 2024.
  8. Geelen, S., van Dijk - Huisman, H., de Bie, R., Veenhof, C., Englebert, R., van der Shaaf, M and Lenssen, A. (2021) ‘Barriers and enablers to physical activity in patients during hospital stay: a scoping review’. Systematic Reviews, 10, pp. 293. Available at: https://doi.org/10.1186/s13643-021-01843-x
  9. Mani, H., Mori, C., Mattman, M., Liechti, F., Inauen, J., Auskey, D., Donze, J. & Aubert, C. (2022) ‘Barriers and facilitators to mobility of patients hospitalised on an acute medical ward: a systematic review’, Age and Ageing, 51, pp. 1-11. Available at: https://doi.org/10.1093/ageing/afac159
  10. Yang, Y., Hu, X., Zhang, Q. and Zou, R. (2016) ‘Diabetes mellitus and risk of falls in older adults: a systematic review and meta-analysis’, Age and Ageing, 45(6), pp. 761–767. Available at: https://doi.org/10.1093/ageing/afw140 and Hendry, A., Cariazo, A., Vanhecke, E. and Rodriguez-Laso, A. (2018) ‘Integrated Care: A Collaborative ADVANTAGE for frailty’, International Journal of Integrated Care, 18, pp.1. Available at: https://ijic.org/articles/10.5334/ijic.4156
  11. Royal College of Physicians. Bedside vision check for falls prevention: assessment tool
  12. Royal College of Physicians. Procedure for measuring lying and standing blood pressure (BP) 
  13. SIGN Guideline 157: Risk reduction and management of delirium. March 2019.
  14. SIGN Guideline 142: Management of osteoporosis and the prevention of fragility fractures January 2021
  15. MHRA Guidance: Bed rails: management and safe use.
  16. World Health Organisation. Global report on falls prevention in older age (2007). 
  17. K. Rockwood et al. A global clinical measure of fitness and frailty in elderly people. CMAJ 2005;173:489-495. Clinical Frailty Scale available from: rockwood_cfs.pdf

Appendix 1: What happened to my legs when I broke my arm?

Reproduced with permission from Juliet Harvey. Source: Harvey J (2018) Sedentary Blethering. Available from: https://sedentaryblethering.wordpress.com/2018/06/19/what-happened-to-my-legs-when-i-broke-my-arm/

The green area highlighted in the left pie chart above outlines the amount of activity an individual completed 4 weeks prior to a fall that led to a hospital admission (pre accident). The middle pie chart highlights the limited activity during hospital admission and then finally on discharge home (right pie chart). This individual sustained a fracture to their arm. There was no physical impact on their mobility. This does however highlight the importance of building confidence and early mobilisation in hospital to improve the overall outcomes for individuals.

Appendix 2: moving and handling post fall in hospital

In hospital post falls moving & handling

Once patient is stable, follow the guidance below:

Risk assess:

  • load
  • individual
  • task
  • environment.

If no injuries and patient is physically able:

  • Talk patient up from the floor to chair or bed with no physical handling from staff member.

If no injuries but physical assistance is required:

Equipment will be necessary

  • hoist patient in sling
  • HoverJack with HoverMatt

Spinal hip/injury suspected:

  • scoop stretcher with HoverJack and HoverMatt.

Never bodily lift scoop stretcher directly from floor

Ferno scoop stretchers are located:

  • UHC - Ward 2B
  • UHA - Station 10 (relocating to Station 16)
  • ACH - Douglas Grant Rehab Ward
  • Biggart Hospital - Lindsay Ward
  • Arran War Memorial – Equipment available from local Ambulance Staff
  • Moving & Handling training rooms - CSU/ACH.

HoverJack and HoverMatt Locations

 UHA

  • Medical Day Care - 3rd Floor
  • ACCU - 2nd Floor
  • Station 16 (Ortho) - Ground Floor
  • Yellow Zone, CAU

 UHC

  • 3E - 3rd Floor
  • 2B - 2nd Floor
  • ED, Ground Floor

 Community Hospitals

  • East Ayrshire Community Hospital - Photocopying Room
  • Biggart - Lindsay Ward
  • Ailsa - Clonbeith
  • Woodland View - Ward 4
  • Girvan Community Hospital

 Moving and Handling Training Rooms Ayrshire Central and Ailsa.

Editorial Information

Last reviewed: 05/06/2026

Next review date: 05/06/2029

Author(s): Acute Hospital Falls Coordinator, AHP Senior Manager.

Version: 03.0

Approved By: NHS A&A Falls Improvement Group; Acute Clinical Governance; EAHSCP; NAHSCP; SAHSCP