Resourcing cards | Right Decisions

R1. Knowledge, skills and preparedness for change

Do you have the knowledge and skills you need to help you understand the safety processes, work procedures (e.g. policies, guidelines, protocols, checklists) and tools and equipment relevant to your work? The training provided for changes in systems or work procedures needs to be of adequate quality and duration, and at the right time.

R1-a Do you have basic knowledge of systems thinking and just culture principles, and how these should direct learning from safety events?	R1-b How can the organisation support you to develop the knowledge and skills in this area?
R1-c How is adequate training provided when new systems and work procedures are introduced?	R1-d How can we be better prepared for future changes?

Reflection form

R2. Getting work procedures right

Safety processes and work procedures (e.g. policies, guidelines, protocols, and checklists) must be appropriate for the level of risk involved in the activity. The way we work also inevitably changes over time and in response to specific situations. Work procedures need to reflect how we really work. In some cases, work procedures do not describe a task in detail but should provide at least some guidance.

R2-a Which processes are working well, and which are not?	R2-b How can we give safety the attention it deserves and balance with other objectives? (e.g. performance, cost effectiveness, targets)?	R2-c Is there enough focus on safety? Is there too much focus on safety?
R2-d How can we make safety as practical as possible?	R2-e How do work procedures compare with the way you actually do your job?	R2-f How can we ensure the work procedures remain realistic and accurate enough?

Reflection form

R3. Right people

Reflection formHaving the right number of people to deliver a service as safely as possible, either in total numbers or in terms of organisation of rosters, is vital for safety.

R3-a How can we ensure we have the right number of staff to deliver a service as safely as possible?	R3-b How can we ensure that we get the right staff with the right skills, at the right time?
R3-c How can you raise concerns about safe staffing levels?

Reflection form

R4. Right equipment

The tools and equipment we use, along with the people and work procedures (e.g. policies, guidelines, protocols, checklists), has an obvious link to safety.

R4-a How do we ensure we have adequate resources (e.g. time, specialist advisers, work procedures, training, funding) for safety where they are most needed?	R4-b Does the equipment you use support safe working?
R4-c How can we ensure that equipment is supporting safety?

Reflection form

Back to cards

Back to index of the cards

Back to how to use these cards

Back to themes of the cards