Leadership, management and supervisor commitment cards

L1. Safety as a priority

Safety needs to be considered alongside capacity, demand, cost-efficiency and the working environment. Approaches to ensuring safety may be influenced by national decisions on priorities beyond the organisation.

Processes such as safety checks, learning reviews, incident investigations, audits and surveys are safety essentials but can be seen as a hindrance to everyday work.

L1-a How do you perceive the priority of safety for national and organisational senior leaders compared to other objectives?	L1-b Are we getting the balance right within our organisation? Regionally? Nationally?	L1-c How do leaders, management and supervisors encourage staff to use the safety processes available?
L1-d When safety issues are raised by front-line care staff to what extent are they given appropriate priority within the organisation or practice?	L1-e How can we ensure that safety issues raised get the priority they deserve?

Reflection form

L2. Trust and credibility

Trust is an important ingredient of the ‘glue’ that binds a culture. Trust in leaders, management and supervisors is influenced by several factors such as consistency, credibility and communication. Words and actions must be consistent to maintain trust and credibility.

L2-a How much do you and others trust leaders, management and supervisors with regards to safety?	L2-b How do leaders, management and supervisors demonstrate commitment to safety in what they say and do?
L2-c How can leaders, management and supervisors ensure that they are perceived as credible?	L2-d How can trust be nurtured?

Reflection form

L3. Responding to concerns

The level of support that staff receive from those above them in the hierarchy and the action taken, will affect their willingness to raise concerns and speak up in the future.

L3-a

How do your leaders, management and supervisors respond to staff safety concerns? If necessary, how can this be improved?

L3-b

How can staff feel more supported when they report safety concerns?

Reflection form

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