i1. Safety culture is everyone's responsibility

Directly or indirectly, we are all supporting safety. It is important to recognise our own and others’ contributions, especially those further away from the ‘sharp end’ of safety, such as Human Resources, Finance, and Research and Development.

i1-a

What is your role in assessing and responding to risks?

i1-b

How can you and your team increase your involvement in safety-related activities?

i1-c

Do others understand how your job contributes to safety?

i1-d

Do you understand how others contribute?

i1-e

How can we improve understanding of our contributions to safety?

 

i2. Speak up

Authorities should never prevent people from speaking up when they notice something is wrong.

i2-a

Would you speak up to your line manager or others if you had safety concerns?

i2-b

How can we ensure that we feel safe to speak up when we need to?

i2-c

What would you do if you felt your safety concerns were not being listened to or acted upon?

i3. Our work procedures

Work procedures (e.g. policies, protocols, guidelines, SOPs, and checklists), like care systems, need to be co-designed by and for the intended users, and with their local expertise of how work-is-done.

i3-a

What is the role of frontline staff in changes to existing work procedures or the design and introduction of new work procedures?

i3-b

How can we ensure the right level of input, from the right people, to get the design and usefulness of the work procedures right?